Hi! Welcome to Introduction to Retail and Customer Service with Laura! I'm excited to be your teacher for this 10-week class. We will use our English speaking, reading, writing and listening skills while we learn about Retail and Customer Service. We have 4 different topics: Department Store, Restaurant, Grocery Store, and Other Jobs. You will learn vocabulary and practice speaking to customers in different situations. We will practice interviewing for a retail job! You are expected to have a monthly attendance of at least 75% (3 days/week). At the end of the class you will receive a Hubbs Center Certificate showing that you were a student in this class, explaining what you learned, how many hours of class you attended, your attendance %, and your final exam score.
This class is an INTRODUCTION to the field of Retail and Customer Service. It can help you get a BEGINNING job in Retail. We have an Advanced Retail and Customer Service Class for ELL 6 and above. I am happy to have you in the class!